Terms and Conditions

Pop Pop Boats UK (Known as Us, We, the company). 
- Standard terms and conditions. 

This website and materials on it are protected by copyright and intellectual property laws and are the property of Pop Pop Boats UK. 

Dispatch times. 
We aim to dispatch within 24 hours of receiving your completed order. 

Delivery times are dependant on weekends, public holidays and global postal services. 

UK delivery is either First Class Standard or First Class Signed For and depends on your selection at the checkout area. 

Overseas delivery can vary from 5 to 21 days depending on your location and the postal services involved. If you have not received your order within 21 days, please email and we will look into it further. (Where selected, a tracking number is available on request). We cannot deliver to a PO Box number as orders require a signature on delivery. 

New Pop Pop Boats – Availability 
In the event that a specific colour / model is out of stock, a similar model will be sent as a replacement. 

Returns / Change of Mind. 
We accept returns if you’ve changed your mind for any reason. To return an item, we require an email WITHIN 14 DAYS OF YOUR PURCHASE DATE (NOT DELIVERY DATE) stating your order number and the reason for returning your order.
All returned items must be in original packaging, unopened and unused ready for resale. Buyer pays return postage. 

Once we have received your returned items, a refund will be issued via your original payment method less the original postal costs.

Returns - Damaged Goods 
If for any reason your order arrives damaged, we will, on production of photo evidence file a compensation claim with the respective postal company used for your order. Claims may take up to 30 days to complete. After this time we will notify you and discuss an outcome. 

Thank you for ordering with Pop Pop Boats UK.